MA
Mpho A

1 reviews | Active since Jun 2016

10 Mar 2018, 12:50

*********** Staff

It's been exactly 38 days since I've been living at Main Street Life in an apartment managed by Mafadi. When taking up the apartment money that I was supposed to pay was calculated and sent to me in an email which I still have. To my surprise I received a statement with an amount 2k extra than what I was supposed to pay. I called Lesego, sent him correspondence between myself and Lulu regarding the payments. He said he'd rectify this error and get back to me which still hasn't happened. Now my credit record is going to be adversely affected because of the incompetence of Mafadi's employees. This is a breach of the contract given to me by Mafadi and should I cancel my lease I will have every right to do so without being charged any penalties , it's been only a month and I'm starting to feel like I made a mistake by moving into an apartment managed by this company. I'm done trying to call your offices or even Lesego. I want this issue rectified immediately

0
Replies (3)
Mafadi Property Management
Mafadi Property Management's reply14 Mar 2018, 13:18
Official

Hi,

Thank you for bringing this matter to our attention. Please forward your query, contact details and unit number to ***, in order for the query to be escalated to the relevant department.

Kind regards,

Mafadi Management

MA
Mpho A's update14 Mar 2018, 14:35
Reviewer Update
Hi, The issue was resolved by Lesego yesterday
Mafadi Property Management
Mafadi Property Management's reply14 Apr 2024, 08:44
Official
Good day

Thank you for sharing your experience and we apologize. We at Mafadi try our best to service all our clients to the best of our ability. Please share more about your experience and stay.  You can send us your response directly to ***