LM
Lyla M

1 reviews | Active since Nov 2017

19 Nov 2017, 18:24

*********** staff

I've been staying in one of Mafadi flats in golden view in germiston properties for the past 8 months,the company lacks customer service s****s,for months I struggled to move to different unit because I was heavily pregnant n the unit I was staying in at that moment was freezing n due to that I was always sick,I begged and pleaded with the agent and even the rude n *********** care taker by the name of tondai to no avail for months, they kept on giving excuse that I was owning whilst my acc was actually over,finally I was assisted after 4 months of calling and writing emails endlessly and till date I don't have a have a contract to show I moved to a new unit.this company needs to take the finance department,the angents and the care takers for training as I feel they are pathetic.

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Replies (1)
Mafadi Property Management
Mafadi Property Management's reply22 Nov 2017, 17:19
Official

Hi Lyla,

Thank you for bringing this matter to our attention. The matter will be addressed with both the agent and the caretaker. Please also email your contact details to *** in order for us to ensure that you receive the new contract.

Kind regards,