*********** letting agent Mzukisi Mgqoboka

I am disgusted by the service received from your agent Mzukisi Mgqoboka, who I had set up a viewing with for today (29.12.2022) at 275 Main Street (Unity Building) I made contact with Mzukisi at around 13:42 to ask if we (My husband & I) could come view & he said we could, he didn’t mention that he wouldn’t assist & I asked him if there’s a specific person who’ll help us & he said the caretaker (Lord knows why the caretaker is doing his job as a letting agent) anyway. We arrive at the building & the security guard is confused as to why the caretaker is going to show us around when it’s the letting agent’s job, but he politely assisted us with the caretakers number which Mzukisi failed to give me the necessary details of the caretaker. I called the caretaker & he told me that he isn’t available. Furiously calling Mzukisi I tell him that the caretaker isn’t available & he have a back & forth regarding the caretaker’s availability I then ask him what needs to happen as we drove all the way from Soweto is there someone who can assist us & his reply is “There’s no one” how so when it’s his duty to avail himself for people who want to view apartments. This wouldn’t be the first time I’ve rented with Mafadi in fact you’ve lost a potential customer.

Teach your agents urgency, people skills & accountability. I told him we came all the way from Soweto & he blue ticked me how *********** & disrespectful of your agent. Teach him some manners