nM
nontobeko M

1 reviews | Active since Jun 2012

04 Jun 2019, 15:49

incompetence at the highest level

Firstly the property was advised at R5200 per month and that it is available on the 21 May, only to find out the amount changed 3 times in a space of 5 days, getting hold of your agents is a mission on its own and when you finally get hold of them the agent Dzunani he is not available to take you through instead you are handed over to a cleaner who doesn’t know half the things.

I decided to go for it and paid everything on the 30 May so that I can occupy the space on the 1st June. The level of disrespect from the caretaker is disgusting and the threats are even worse. I am being send back and forth only because the flat was ready as they claimed, it took me 2 hours to get my key on the 1st only to get into a flat that was dirty, it was not painted and worse of all the toilet was blocked the entire flat smells from outside.

I was promised that I will be moved to room 163 today and its 13;38 nobody is saying anything to me 4 days in the month, will I get compensated for those days because I paid for a full month, it seems the stuff doesn't care about its customers. I have tried calling the property manager on ********** number with no luck.

0
Replies (3)
Mafadi Property Management
Mafadi Property Management's reply05 Jun 2019, 16:14
Official
Hi,Thank you for bringing the above to our attention.  May you please email or respond the specifics of your complaint and contact details to *** in order for your complaint to be escalated to the COO. Kind regards,Mafadi Management. 
nM
nontobeko M's update06 Jun 2019, 14:24
Reviewer Update
good Day

i have sent my response but still no one has bothered to come back to me
Mafadi Property Management
Mafadi Property Management's reply19 Jan 2022, 19:08
Official
Hi 

This has been resolved.

Regards