FS
Farah S

1 reviews | Active since Nov 2019

02 Mar 2020, 19:11

I'm not a plumber according to Tonde

Mafadi at it again.

In December the shower faucet came loose. I reported it to the caretaker immediately. To get to work a neighbor helped put the taps loose. And told me to report it and make sure Mafadi fixes it.

Iv reported it to Mafadi 7 times. Eventually Tonde takes me seriously and last week Thursday dispatches plumbers to come have a look. The plumber says it's a burst geyser and that he needs approval to fix it. So on Saturday morning I wait the whole day for the plumber to return with no contact or anything.

Today is Monday I call Tonde at 7.56am, he says oh he didn't realise the plumber didn't come. I reiterate that the geyser is not burst. He says he will get back to me. I call him again this evening he acts like he can't hear me, then cuts my call. I call him back and he acts again like he can't hear me. I then swear under my breath.

He returns my call and says again he doesn't remember talking to me in the morning.

I indicated again the geyser is not not burst as if it was I would not be able to bath. He says he I'm not a plumber so he will take the word of the plumber. And asks when I will be home and will send a plumber tomorrow.

We are now in March. This was reported in Nov. So clearly I have had a burst geyser since then. But what do I know I'm not a plumber.

I won't even mention the other issues I have. And yes the garage door is still not fixed properly.

My last complaint saw no one even attempt to make things right. But anyways who am I??

0
Replies (1)
Mafadi Property Management
Mafadi Property Management's reply16 Mar 2020, 16:26
Official
Thank you for bringing the above to our attention,Can we please have the specifics of your complaint e-mailed to  
*** i.e building name & your complaint will be escalated. We will be in-contact with you to make sure your issue is resolved.Kind regards,Mafadi Management.