1 reviews | Active since Dec 2022
I keep getting charged a fee of R250 for gas that I am not using, and this seems to be ongoing 👎🏼
I am extremely disappointed and frustrated with this management!!!! I keep getting billed for gas that I do not use. I have tried several times to reach out for assistance with this via email, watsapp, calls but no one is available to assist.
The funny part is their billing email works when they have to send me an email but never when I respond. Of course, the email belongs to a human being, not a machine thus the names are indicated, Neo, Melody whatsoever!!!!!!
I will not be paying anything that you are billing me for under gas. if this is ongoing I will keep subtracting from what you bill me and pay the difference. Maybe someone will assist when you come knocking at my door.
This better not affect my credit record because as far as I'm concerned I probably owe you R31, 70c.
If no one is assisting I am more than happy to escalate this matter.
My name is Joshua Green, managing director of Mafadi, please let me know what unit you are in and in which complex so i can further escalate the matter?
My name is Joshua Green, managing director of Mafadi, please let me know what unit you are in and in which complex so i can further escalate the matter?
Melody, the Portfolio Manager is already in touch on email.
Melody, the Portfolio Manager is already in touch on email.
Perhaps you would be willing to update your review scoring of Mafadi now that your matter is being attended to?
Perhaps you would be willing to update your review scoring of Mafadi now that your matter is being attended to?
