TM
Thabo M

1 reviews | Active since Dec 2010

04 Dec 2017, 15:19

Huge security risk at a complex managed by Mafadi Property Management

I live in a residential complex in Ferndale, Randburg that does not have an activated/working electric fence. The security guard is meant to work from 6am to 6pm but arrives 2 or 3 hours late and leaves before 6am. I always have to call the security company myself to notify them that we do not have a security guard for the night. There are nights when the security guard does not report to work at all. The gate motor constantly breaks and management do not want to replace it, having anyone to open the gate manually (including potential armed ******s). The guard house does not have a panic button for emergencies. The security guard lets residents to open the gate by themselves even when the guard is literally standing at the gate late at night. Numerous requests and recommendations from tenants and gate contractors have been made to have the gate motor replaced but all in vain. The intercom system does not work and has never worked which leaves visitors to hoot at the gate whether the gate is working or not. The gate motor works only 2-3 days a week. There is no complex/property body corporate representative living on the complex. The security guard lets anyone in and out of the complex as he wishes (no log book). He could easily let in ******s who can rob a unit and be let out. A few tenants in this complex have been ****** before.

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Replies (4)
TM
Thabo M's update05 Dec 2017, 12:47
Reviewer Update
Mafadi Property Management has advised on 5th December 2017 that proper security measures cannot be implemented in the complex due to late rental payments by 3 of the 7 tenants living in the complex, financial resource constraints and approvals from senior management/property owners. In other words, the lives of the families living in this complex are in danger and the complex will not have the faulty gate motor replaced, there will not be 24 hour security at the complex, the electric fence will not be switched on, the security guard who is supposed to report to work from 6pm to 6am but only reports to work from 8pm to 5am will continue to report to work late if they do, the intercom system will not be fixed, the security guard will allow anyone in and out of the complex as they please at anytime of the night without the use of a log book, the security guard will not report to work a few times a week, a panic button will not be installed in the guard house in case of emergencies and homes will continue to be broken into by ******s due to late rental payments by 3 tenants, financial resource constraints and approvals from senior management and/or property owners.
Mafadi Property Management
Mafadi Property Management's reply10 Jan 2018, 10:13
Official

Hi,

Please refer to the email communication regarding the above.

Regards,

Mafadi Management

TM
Thabo M's update10 Jan 2018, 14:22
Reviewer Update
Hi, I have not received an email from Mafadi Management regarding the above.
Mafadi Property Management
Mafadi Property Management's reply19 Jan 2022, 19:10
Official
Hi 

This has been resolved.

Regards