Horrible Service

I have nothing but a horrible experience from Mafadi property, when I moved in last Year I also hadn't seen my agent and who by the way didn't bother to give me a break down on the cost monthly either than the rental costs. I have had power cuts more than once and having to sleep in my bachelor flat with my little boys because their meter readers had issues or sometimes get excuses that electricians where busy working on the fault during the day so hence am expected to sleep in a dark flat with no supper for my boys. Due to these faults with their meters and electricity being cut I ended up with a broken fridge of which I had to sort out from my pocket. On to newer issues, I return home to find a letter under my door that the water bill will be R350 fixed for all bachelors , that very same month my invoice is issued and am expected to pay R400, in no way water could cost even R300 for a bachelor flat let alone a stand alone property in Randburg, i stayed down the road previously in a 2 bed flat with a water bill of R150, I tried to escalate this with their accounts, who rudely responded me with "well that's the rate if you don't like it move out". I escalated onto Matthew who after weeks of follow up referred me back to the rude accounts team. Last month I got a text that my rent is late, I send a screen shot with proof only then they rectify the error. So this month comes new issues invoice is more by at least R81,00, sewage, refuse has gone up more than twice since I've moved in am less than a Year old in the building, to top it off water has also gone up by R39,00 . So am already paying twice as much and they still add in an increase, I have emailed accounts for an explanation but no one has come back to me and if I don't pay my electricity I unfortunately will be cut-off electricity, similar to the first time I disputed the water costing. They are by far the worst property group, horrible and disgusting behavior.