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MZ
Mbalenhle Z

1 reviews | Active since Mar 2023

28 Mar 2023, 15:59

Horrible Property Management

They do not renovate their properties before their tenants move in. They are disorganised. I had to pay for a meter unblocking when I moved in, they said they would refund that money but they have not and they refuse to attend to my query when I call. They refuse to attend to my complaints about the various problems in my apartment. I rented a place in Rosettnville, Devonia Court. DO NOT RENT WITH THEM, THEY ARE ***********.

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Replies (3)
Mafadi Property Management
Mafadi Property Management's reply28 Mar 2023, 21:36
Official
Hi There

My name is Joshua Green, managing director of Mafadi Property Management. I will have my team look into this immediately.
MZ
Mbalenhle Z's update30 Mar 2023, 11:25
Reviewer Update
Good day, I am appeased. A gentleman by the name of Sipho stepped up and assisted me. My main issue has been attended to and my other issues are being given attention finally. So thank you very much Mafadi, and Sipho. Excellent job
Mafadi Property Management
Mafadi Property Management's reply12 Apr 2024, 14:14
Official
Good day

Negative response 

We sincerely apologies about the experience that you had with one of our staff members. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies about the bad experience that you encountered at one of our properties during you stay. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies and understander your frustration regarding the turnaround time of our maintenance team. Please note that the issue has been escalated for a faster response time.  You can send us your response directly to ***