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Shailer N

1 reviews | Active since May 2024

03 May 2024, 10:27

Honestly they should hire people who are experienced in customer service. Mafadi property is a big business they really should invest in proper maintenance of their building. Also they really look into how they deal with refunding deposits. That’s our mon

My experience with mafadi property Bruma urban village to be exact was **********. Maintainance was a mess.For one year I had to deal with a leaking ceiling consistently.I kept reporting the issue and contractors would come and fix it but it made no difference’ sometimes I would have to wait the whole month for it to be fixed.At night I would have to put up buckets to prevent the water from damaging my clothes and documents since the leak was by the wardrobe’ this caused me a lot of anxiety and affected my sleep.The management did not really seem to care much from the looks of it. I then moved out ever since I’ve been waiting for my deposit. The people helping me with the deposit are rude. Had I known that my experience would be like this I never would have stayed there.I should have read the reviews before I moved in because Mafadi reviews are horrible and none of them are lies. Now I’m just waiting for my deposit ‘the stress I go through dealing with *********** individuals who treat me like they are doing me a favour by doing their jobs is just out of this world.

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Replies (1)
Mafadi Property Management
Mafadi Property Management's reply03 May 2024, 10:54
Official
 

Good day

Thank you for sharing your experience and we apologize. We at Mafadi try our best to service all our clients to the best of our ability. The office will contact you shortly to assist .