Highly disappointed

I'm just disappointed. Considering the fact that this is the second time I have to review Mafadi here. It's more of a last resort honestly. To get assistance do we always have to get to such extents????it might as well be included on their site.

There's so much bench warmers at Mafadi. I get to wonder what they really get paid for? I've sent multiple requests for assistance with my kitchen "plumbing" everyday it gets worse. As usual no assistance to date. Had this been resolved quickly I wouldn't be here right now. Stuck with a loose tap that keeps falling off.. all because we can not plug the machine pipe where its supposed to ....and of course it's leaking too.. and all that leaking is absorbed by the cardboard on the walls which has terrible holes on it and now there's an odor that you can not begin to understand where it's coming from. I mean if we paying every month the least they can do is assist with maintainance just as they speak loud about how highly they come:-|