Electricity Meter not accepting tokens, no lights for days

I wounder if this company/ agent cares for it's tenants. I am sick and tired of this whole electricity thing now. I am staying at Progress House apartment in Randburg. My meter box is not accepting tokens. I have reported this issue to the caretaker a while ago and he did nothing to assist me. I have tried to call Presh who I was referred to by their office receptionist but the dude doesn't bother answering his calls. I really clueless on what I should do right now. I am working I have to do my ironing, I have to cook, I need lights, I deserve to have power for charging my phone and entertainment which I deserve because I paying my monthly rent in full.

I have been without light for a full week now and nothing have been done to resolve this issue.

This Mafadi Property Management is a ****, heartless people, they don't value their clients, they are a disgrace, they are such humiliation.