1 reviews | Active since Jan 2013
Disgusting Service & Unhealthy Environment
I have resided at Park Square, in Klippoortjie for over a year. Within the year I had some horrible experiences whereby within the first few months, on the first time using the oven, the oven glass had shattered and the replaced. Upon complaining, the oven had been replaced. A few months after the toilet and bathroom had begun clogging, which left our carpets constantly damp. This went o for a few weeks, causing our kids to become ill due to the dampness in the room. A few months later it got to a point where we had to send our kids to Durban due to them falling ill constantly due to the conditions we lived in. Once again I had reported the issue, a plumber was sent to view the leakage, and after he had done all necessary tests, he had stated that there is a huge leakage that is causing the walls and carpet to become damp. He then opened the steel plating below the bath tub and placed newspaper to absorb the access water standing under the tub and said he will return to do another review - He had never returned thereafter. The room begun to smell and mould began to form in our wardrobe, the carpet was constantly damp. The mould had damaged everything , all personal belongings in our wardrobe. I had reported this issue to a lady by the same of Kyla Saunders, and she insists that it is not their issue that we continued living in those conditions... After moving out, they refuse to pay back the full deposit that is due to me and they refuse to reimburse me for all personal belongings that has bee damaged due to their ignorance. It is mid-month and we have not been paid our deposit and this is frustrating cause we really need our money for our daily lives. I require my deposit to be paid in full, before the end of this weekend - And I want my compensation for all my personal belongings that had been damaged. I will take this public, and my lawyers will get involved.
Please reach out to me on *** to discuss your issue further?
Please reach out to me on *** to discuss your issue further?
I have rep**** to you offline but in short, a Landlord is never responsible for a Tenants loss of personal items, this is why there is content insurance, this is also very clear in the lease agreement which you signed and agreed to. The unfortunate incident of flooding was a Body Corporate related matter and as such out of our control but it was eventually sorted.
As for the oven glass breaking, this was also attended to by the supplier
Regarding your deposit, there were deductions due to charges incurred for by the Tenant as you had arrived to clean the unit once our cleaners were already on site, same goes for the painting, this was already done before you got around to doing it as it within the rights of the Owner.
I'm sorry you had a bad experience, it appears there were some extraneous events.
I have rep**** to you offline but in short, a Landlord is never responsible for a Tenants loss of personal items, this is why there is content insurance, this is also very clear in the lease agreement which you signed and agreed to. The unfortunate incident of flooding was a Body Corporate related matter and as such out of our control but it was eventually sorted.
As for the oven glass breaking, this was also attended to by the supplier
Regarding your deposit, there were deductions due to charges incurred for by the Tenant as you had arrived to clean the unit once our cleaners were already on site, same goes for the painting, this was already done before you got around to doing it as it within the rights of the Owner.
I'm sorry you had a bad experience, it appears there were some extraneous events.
