******* disconnection of power

To whom it may concern,

I am completely disgusted by the treatment from Mafadi Employees.

Hi Kagiso, Samantha here, you rudely put the phone down in my ear, I don't take likely to that, whether you like it or not you work in an environment where you liason with people, if you can't handle it then you in the wrong field... I am beyond furious, I got home from a long day of work last night to no power, with no notification beforehand and it's after hours, so obviously nothing would get done, which is absolutely cruel, putting someone's power off is *******, as payments are made every month rent and catch up on our areas (which there is an agreement in play) you would know this if you did your job properly, the amount that was agreed upon and a portion of our areas, which we have proof of communication and agreements prior with Harley Rits and with you guys, which does not get acknowledged because you guys have a lack of communicating. Mafadi doesn't give a **** or you guys are just completely lazy and totally ***********... I have three children to worry about, I have meat in the fridge that is now defrosting, who's going to compensate me for that especially when you are taking the law into your own hands by switching our power off, I don't owe you anything on my power... Your service and your attitude stinks, you guys are very quick to switch the power off but when it comes to anything else we don't hear from you... Calls have also been recorded and shame here is some more work for you guys, I hope you are capable but I want all our communication from all the times we phoned and you will need to find all emails sent from Piero regarding this matter... I have had enough, this is totally unnecessary and I want this sorted as soon as possible because I will take this further... We have not gone against our word, we are not ****s, which today a guy Owha told Piero he is lying and was completely rude to him to... The only ones who seem to acknowledge our agreement is Maxina and Kenneth as they came from Benoni Board... I can keep going but this is now interfering with my work as well... I shouldn't have to battle like this at all...

To add the statements we receive are always incorrect, the one month you guys even missed a payment and accused us of not paying that month, you were quick to switch our power off and it took forever for you to rectify our statement and I think you guys still didn't do it properly, does no one actually pay any attention or acknowledge our payments, our emails, do you forget to advice the other departments of what's going on with your tenants...