DEPOSIT REFUND NOT YET RETURNED!!!!!
<p>I moved out of Greenshank Villas on Friday 7 July 2017 (lease expired on Saturday 8 July 2017). Exit inspection was done by Schalk (maintenance) on Monday 10 July 2017 and he said that the unit didn't need any repairs to be done in it. Everything was in good condition. I met Schalk at the complex as we had arranged to do inspection on this day. I emailed my initial inspection sheet to Sihle Dube of Mafadi. According to their website, I was supposed to receive my deposit refund by July 19th 2017, seven working days after exit inspection was done since there were no damages in the unit. I have been sending emails to Nandi Ross, Dineo Masemola, Sihle Dube and the Greenshank email address at Mafadi requesting my refund and no one responded. I then called Dineo Masemola on Wednesday 26 July 2017 and he said that I would receive my refund as two instalments. The first instalment was supposed to be done on Thursday the 27th and the second on Monday the 31st of July. I have not receive a cent from Mafadi and it is now 15 working days after exit inspection was done. I called Dineo again on Monday 31st July and he told me that I would receive my refund on Wednesday 2 August. I fail to understand why I have to run after this company for them to pay my money back. This is unacceptable. </p>
Hi,
I hope you are well!
Please provide us with your contact details in order for the matter to be followed up.
Regards
Hi,
I hope you are well!
Please provide us with your contact details in order for the matter to be followed up.
Regards
Email address: **********
********** 869
Email address: **********
********** 869
Thank you for sharing your experience and we apologize. We at Mafadi try our best to service all our clients to the best of our ability. Please share more about your experience and stay. You can send us your response directly to ***
Thank you for sharing your experience and we apologize. We at Mafadi try our best to service all our clients to the best of our ability. Please share more about your experience and stay. You can send us your response directly to ***
