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Ayanda A

1 reviews | Active since Apr 2019

08 Apr 2019, 12:18

Deposit Refund and poor property management

Poor building maintenance - The Orchards Charging Electricity Levy which is not on the lease contract - The Orchards Deposit not refunded on time

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Replies (3)
Mafadi Property Management
Mafadi Property Management's reply11 Apr 2019, 14:10
Official
 
Hi,
Thank you for bringing the above to our attention.  May you please email or respond the specifics of your complaint and contact details to *** in order for your complaint to be escalated to the COO. 
Kind regards,
Mafadi Management. 
AA
Ayanda A's update11 Apr 2019, 16:22
Reviewer Update
It's now day 11 and I still haven't received my deposit. I am told that my deposit is being finalised, what are you finalising when there is no outstanding amounts & no breakages found on inspection. Pay back my deposit. The Orchards Unit 123. Deposit must be refunded within 7 working days when there are no outstanding amounts and no breakages found, but your office tells me to wait for 14 working days, this is even mentioned in your website http://mafadi.co.za/rental-deposits-the-cans-and-cants/
Mafadi Property Management
Mafadi Property Management's reply19 Jan 2022, 19:09
Official
Hi 

This has been resolved.

Regards