GM
Gloria M

1 reviews | Active since Jul 2018

03 Jul 2018, 15:06

Deposit not refunded and bad customer service

Good day

I rented out a flat with Mafadi properties in 2016-17. I have since been waiting for my deposit refund. I have spoken to Matthew who always promises to give me feedback by and of business.

I have also had bad experience from Gugu the office manager who bluntly told me she doesn't owe me and she can't help me. I am so frustrated as I need this money.

I read reviews online and Mafadi has bad reviews. I'm starting to wonder if I'll ever get my deposit back.

0
Replies (2)
Mafadi Property Management
Mafadi Property Management's reply04 Jul 2018, 12:12
Official

Hi,

Thank you for bringing the above to our attention. May you please email the specifics of your complaint and contact details to *** in order for your complaint to be escalated to the COO.

Kind regards,

Mafadi Management.

Mafadi Property Management
Mafadi Property Management's reply04 Jul 2018, 12:12
Official

Hi,

Thank you for bringing the above to our attention. May you please email the specifics of your complaint and contact details to *** in order for your complaint to be escalated to the COO.

Kind regards,

Mafadi Management.