NT
Natalie T

1 reviews | Active since Feb 2025

09 Feb 2025, 07:00

Caution: extremely poor service

As a tenant, I have experienced this property manager as negligent, acting only when under compulsion, and uncaring.

1. It took over a year to have the mouldy wall in my children's bedroom fixed 2. After slipping down the stairs multiple times, these stairs have still not been repaired/fixed. 3. I have to follow up at least four times before something as simple as a plumber will be sent out to attend to a problem, but the issue is poorly communicated so that the problem is not actually addressed. 4. As it stands, I have been waiting for 4 months for a list of simple fixes to be made.

If you are a property owner, be aware that the substandard service recieved by Mafadi as a tenant means you will lose quality tenants, who care for your home as their own, and who wish to stay for longer periods. You will easily attract tenants who don't care if your property is degraded, broken or misused because this is the standard I have experienced from Mafadi as a managing agent.

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Replies (1)
Mafadi Property Management
Mafadi Property Management's reply16 Feb 2025, 12:12
Official
 

Thank you for reaching out, am sorry for the bad experience. I have escalated this to the office to assists you further.