Broken beyond repair client

Hi am tenant at Mafadi property Management renting at Bjala square unit 109, in 2017 I want an viewed once one of they units in Jeppestown and I found the one I like with the help of Floyd and he told me that after they have done a credit check with TPN and once my application has been approved an sms will be sent to Me with they banking details, reffence number and the amount that I need to pay which I did received and payment was done and prof of payment was sent to Floyd a lease agreement was sent to via email to sign and sent to back to him which I did do. When I was moving in my unit was not cleaned like I was Promised by Floyd I called him and told him that the unit is still the same as the last time I viewed he said that he was going to communicate with the building manager to send the cleaning stuff to clean my unit which was never done I had to clean the unit by myself cause I was given false hope by the letting agents and Mafadi as a whole, maintenance was not fully done only the overflowing toilet, bathroom door handle and the main door where attended too, two or three weeks in the building money was deposited into my account during the December 2017 holidays and the beginning of January2018 around the 16th of January I got a call from my Mafadi saying that they gave out my personal banking details to the tenant to deposit the money into my account, I asked Emmanuel over the phone how did they give the tenant my personal banking details and he said that it was a mistake cause the letting agent who was assisting those tenant was a new agent hence he gave away my personal banking details, I asked Emmanuel that can we please communicate via email cause I need to have every interaction between Mafadi and I on a written platform which he did, on the email he was demanding that I pay back the first payment that was done into my account in full which I cannot afford to that. I told him I can only pay a certain amount every month towards the mistake that they did and he said no.the second transaction was paid back to Mafadi I got my first rental statement saying that am owing R8578,53 indicating that I didn’t pay my deposit and which I did pay before taking occupation I email the statements to the credit control who by that time was Jacob Dikgale querying my account with him Asking him why am I owing so much money cause I paid my deposit in full and I also called Floyd asking him why has my deposit not been allocated and he advised me that he was going to sort it out with the account department and he advised that I should pay my current which was the basic rental plus water which I did pay and I sent the prof of payment to the credit control, I got my second statement from my Mafadi which showed that I was only owing them current only and I made payment in full every single month, I was always paying my account in full and on time not owing a single cent besides when statements were sent out late and by then payment was already done and would clear what I was owing when I was making payment. In December when I got my January statement it came with the rental increase I called the credit control who is Siphokazi Matyalana and I was told she’s not in they office the lady at the reception asked how can she assist me I told her and then she transferred me to the credit control manager who he’s name is Nkululeko I spoke to him and I told him that I was not given the correct two month notice to notify me that the rent is increasing and he told me that my lease agreement states that after a year in occupation my rental will increase I told him that I don’t disagree with that but fact remains that the correct prosure was not followed to notify me as they client and he advised me that I must pay as per the previous month which I did and I emailed the prof of payment to him and Siphokazi and I even advised that as per the telephone conversation I paid as agreed around the 10th of January 2019 I got an sms from TPN saying that I have part paid my rent and that for more information I must contact Mafadi Property Management which I did and I spoke Siphokazi and she had advised me that she was going to follow up with Nkululeko and revert back to me which she never did I got my February rental with the outstanding balance from the rental increase that I had spoken about with both Siphokazi and Nkululeko and I paid my current and a bit extra towards what was outstanding and again I called Siphokazi and she told me the same thing that she will investigate and revert back to me which she never did I even sent her and Nkululeko the phone recording between Nkululeko and I still no one got back to me. Today the people from my Mafadi decided to call me and asked me about the money that was paid into my account after fighting with them to bring my account up to date I asked the lady who called me today a question of why did they expose my personal banking details to they tenant and she told me that it was a mistake and i asked her how is it possible to do the same mistake twice she didn’t answer me and we had a misunderstanding over the phone she decided to send a recon of my account saying that am owing Mafadi R9000,00 and that they have deducted close to R8000,00 from my rental account to credit the mistake that was done by they letting agent a year ago even today I still don’t have a valid reason as to why my banking details were exposed to they tenant I was not notify of what they did to my account as they tenant, only today when they were telling me that as from the 1st of March 2019 am owing R9000.00 because of they carelessness and I was sent email correspondence from last from the lady I spoke to over the phone and on the email I noticed that the people from my Mafadi sent out an email between themselves and they excluded me as the victim of this whole issue saying that they going to open a case of theft against why was I even excluded on the email that was sent out on the 17th of January 2019? Mafadi has made my staying a leaving hell and they have put me so much pain I like your properties but you leaking client services and you don’t care about what you put your clients through. My account must be corrected cause I don’t owe you a single cent you have have damaged my credit score big time.