SM
Shandukani M

1 reviews | Active since Jan 2023

05 Jan 2023, 23:37

Bad management service

I am not with services i got from palm springs in cosmo city ..maintenance was not fully done wen we moved in the agent said maintenance guts will come n fix but dololo. One day woke up with no electricity send was told to pay 1200 as i was disconnected due to the management that's failing to do their job,communication was sent that we will let u know wat to do next as we changing supplier but we where never told wat to do but just woke up with no electricity for 2 days and had to throw out things that were spoilt.the service it's very bad period

0
Replies (1)
Mafadi Property Management
Mafadi Property Management's reply12 Apr 2024, 14:17
Official
Good day

Negative response 

We sincerely apologies about the experience that you had with one of our staff members. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies about the bad experience that you encountered at one of our properties during you stay. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies and understander your frustration regarding the turnaround time of our maintenance team. Please note that the issue has been escalated for a faster response time.  You can send us your response directly to ***