CT
Chester T

1 reviews | Active since Mar 2018

27 Aug 2020, 15:01

Bad Client Service

I am writing this letter in high dissapointment to say the list. When I moved to my new apartment I could not move the Wifi connection myself as I need to wait for the service provide to do so. Due to thecovid-19 and having their installers fully booked they gave me the date for end of September of which i communicated with the caretaker. This morning he came to me advising the office does not want my stuff there, and I told him I will speak to you as there is no tenant occupying the place currently and I am also buying electricity in that apartment to make sure the connection does not switch off.

When I came back I found that it was diconnected without my concern and according to the service provider this will have a cost of R2700.

I know I no longer pay rent in that apartment, but I was willing to do so in order to save my job. As you all know we are working from Home, this will now affect me badly.

In this regard, I will be looking for a new place to stay, as mentioned, I am highly dissapointed on josiah s behaviour (in his defence he says the call came from the office).

I have never missed my rental payment or gave you anything to complaint on.

Again this is Bad service.

0
Replies (1)
Mafadi Property Management
Mafadi Property Management's reply28 Aug 2020, 09:16
Official
Hi Chester, 

Thank you for bringing the above to our attention. We will ensure to sort this out soonest. Please note that we will contact you shortly to discuss further. 
We apologize for any inconvenience caused in this regard. 


Thanks, 
MPM Team.