RB
Ramone B

1 reviews | Active since Jun 2019

21 Jun 2019, 12:30

Any 0 stars??

I agree with Robb, Priyal, Biziwe, and others who've had bad experiences. Dont waste your time!! Terrible service and operations. I don't understand how some people are happy with their service. I 've been a resident for 9 months and had endless grief. I was given a different unit than what I signed in my lease. I had to go pass the manager who ignored my issues and deal directly with the exec of Mafadi. The agent never met me since and I fetched my key from the caretaker. I emailed and requested for the agent to assist and was continuously ignored. I requested for faults to be fixed multiple times and nothing was done. I never paid my rent late yet Mafadi affected my credit profile with TPN which caused unnecessary stress- every payment I made followed proof which was emailed. I'm so glad I'm moving out of this ****ty place!!

0
Replies (7)
Mafadi Property Management
Mafadi Property Management's reply24 Jun 2019, 16:56
Official
 Hi,Thank you for bringing the above to our attention.  May you please email or respond the specifics of your complaint and contact details to ********** in order for your complaint to be escalated to the COO. Kind regards,Mafadi Management. 
RB
Ramone B's update24 Jun 2019, 21:57
Reviewer Update
Above contact details was removed. You have my contact details on your system. If you are serious about the escalation call or email me and I will respond
Mafadi Property Management
Mafadi Property Management's reply26 Jun 2019, 17:01
Official
Thank you for your response, please note we do not have access to your full  details on the hello peter portal accept your name.
Can we kindly ask that you provide us with them and we will escalate to the COO. 

Kind Regards 
Mafadi Management  



RB
Ramone B's update26 Jun 2019, 20:22
Reviewer Update
Obviously you can't get my details from Hellopeter. I said "your" system, ie. Mafadi's system!! And if Hellopeter removes contact details from their platform wouldn't they remove it again if I provide it here????
You are not serious or just playing dof. Don't waste my time
Mafadi Property Management
Mafadi Property Management's reply27 Jun 2019, 16:58
Official
 Thank you for your response, please note we do not have access to your full details to try and escalate i.e Full Name and Surname, Building name &  unit number.

Can we kindly ask that you provide us with them and we will escalate to the COO. 

Kind Regards 
Mafadi Management  
 
RB
Ramone B's update09 Jul 2019, 09:20
Reviewer Update
Mafadi you piece of ****!! You are still affecting my credit record. For what?? Pathetic ****ing service
Mafadi Property Management
Mafadi Property Management's reply19 Jan 2022, 19:04
Official
Hi 

This has been resolved.

Regards