SN
Suzan N

1 reviews | Active since Mar 2017

21 Sept 2017, 11:26

A bunch of **********

I moved into Goldfields in January 2016, while the property was still under Citiq management. Mafadi took over from Citiq and tenacts were not asked to sign a new lease under the new management. Before I moved out, I gave a full calendar month notice as required. The day I moved out, I called the caretaker to come and inspect the place. He had a form with him that he completed and confirmed that the place was in order, nothing missing or damaged. I was told that I will get my full deposit 'R3600' within 22 days. I called Mafadi and spoke to Siphiwe Ndlovu on 24 August and asked him about my refund. He said that they refund me R1721.20 because I left the place in a horrible state, pictures were taken to proverify that horrible state. I told him that the caretakere confirmed that everything was in good order. I then spoke to his manager Philip on 29 August after having no luck with Siphiwe. I sent both of them emails and to this day, I still haven't received those photos. No one could answer me about why those photos were taken after I have left and not in my presence. So I need the balance of R1878.80. Monday doesn't grow on trees.

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Replies (1)
Mafadi Property Management
Mafadi Property Management's reply21 Sept 2017, 14:52
Official

Hi Suzan,

Thank you for bringing this matter to our attention. Please email your unit number, building and contact details to *** and the matter will be escalated. Please feel free to attach any email communication which you think would be relevant as well.

Kind regards,