nB
nanza B

1 reviews | Active since Feb 2014

06 Jan 2026, 08:56

Unauthorized Subscription

I signed up for a once-off subscription for a week and never agreed to a monthly subscription even when the option was there. I will give the business an hour to respond and refund my $49,99 otherwise, I will notify PayPal and other platforms that the organization is a ****mer. Your policy claims: "The subscription begins from the first payment and renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel." So this is to proove that I did not authorise for a monthly when I had signed up for a week.

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Replies (2)
nB
nanza B's update07 Jan 2026, 10:47
Reviewer Update
Hi just for an update, Stella did contact me to resolve the issue.
Thank you.
MadMuscles
MadMuscles's reply18 Jan 2026, 14:12
Official
Hello  Nanza!  
Thank you for your feedback, and we’re sorry to hear about your concern. 
We strive to make our subscription service as clear as possible.  We operate on a subscription model, which means that our services are available through recurring payments. 
Please email us at *** , so we can review your case and provide prompt assistance. We’ll do our best to resolve this fairly and ensure you have a positive experience. 

Best wishes,
MadMuscles Team