nB
nanza B
1 reviews | Active since Feb 2014
06 Jan 2026, 08:56
Unauthorized Subscription
I signed up for a once-off subscription for a week and never agreed to a monthly subscription even when the option was there. I will give the business an hour to respond and refund my $49,99 otherwise, I will notify PayPal and other platforms that the organization is a ****mer. Your policy claims: "The subscription begins from the first payment and renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel." So this is to proove that I did not authorise for a monthly when I had signed up for a week.
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Replies (2)nB
nanza B's updateReviewer Update
07 Jan 2026, 10:47Hi just for an update, Stella did contact me to resolve the issue.
Thank you.
Thank you.
nB
nanza B's update07 Jan 2026, 10:47
Reviewer Update
Hi just for an update, Stella did contact me to resolve the issue.
Thank you.
Thank you.
MadMuscles's replyOfficial
18 Jan 2026, 14:12Hello Nanza!
Thank you for your feedback, and we’re sorry to hear about your concern.
We strive to make our subscription service as clear as possible. We operate on a subscription model, which means that our services are available through recurring payments.
Please email us at *** , so we can review your case and provide prompt assistance. We’ll do our best to resolve this fairly and ensure you have a positive experience.
Best wishes,
MadMuscles Team
Thank you for your feedback, and we’re sorry to hear about your concern.
We strive to make our subscription service as clear as possible. We operate on a subscription model, which means that our services are available through recurring payments.
Please email us at *** , so we can review your case and provide prompt assistance. We’ll do our best to resolve this fairly and ensure you have a positive experience.
Best wishes,
MadMuscles Team
MadMuscles's reply18 Jan 2026, 14:12
Official
Hello Nanza!
Thank you for your feedback, and we’re sorry to hear about your concern.
We strive to make our subscription service as clear as possible. We operate on a subscription model, which means that our services are available through recurring payments.
Please email us at *** , so we can review your case and provide prompt assistance. We’ll do our best to resolve this fairly and ensure you have a positive experience.
Best wishes,
MadMuscles Team
Thank you for your feedback, and we’re sorry to hear about your concern.
We strive to make our subscription service as clear as possible. We operate on a subscription model, which means that our services are available through recurring payments.
Please email us at *** , so we can review your case and provide prompt assistance. We’ll do our best to resolve this fairly and ensure you have a positive experience.
Best wishes,
MadMuscles Team
