MB
Marco B
1 reviews | Active since Nov 2022
14 Aug 2025, 12:55
MadMuscles - Mad Accounting
If this review could just help one other person ill be more than happy Clicked the link for Mad Muscles on a You Tube video as i was interested in the exsersises Gave my card details for $9.99 for a monthly subscription, just to find out when i opened my banking app that they have debited me with $9.99 And $61 Wrote and e-mail and got on instant reply offering me 3 months free sibscription,which i declined and insisted on a refund To date i've sent another two e-mails without any reply Goes without saying in they not even interested to answer you,you should know by now who you are dealing with Bunch os *****S!
Helpful (0)
Replies (1)0
Replies (1)
MadMuscles's replyOfficial
15 Aug 2025, 15:49Hello Marco!
We understand how frustrating it is to see additional charges when you expected to pay only $9.99. While the pricing details are outlined during sign-up, we realize that it can be unclear at times, and we take full responsibility for improving that experience.
At MadMuscles, we aim to be fully transparent with all subscription terms and optional add-ons, and we’re constantly working to improve how we present this information during sign-up. That said, we recognize that sometimes details can be missed, and we take full responsibility for making that experience better.
We’ve processed a full refund for you, and you can find the confirmation details in the email we sent. Please know we take situations like yours seriously and are working to improve both our communication and clarity to prevent this from happening again.
Sincerely,
MadMuscles Team
We understand how frustrating it is to see additional charges when you expected to pay only $9.99. While the pricing details are outlined during sign-up, we realize that it can be unclear at times, and we take full responsibility for improving that experience.
At MadMuscles, we aim to be fully transparent with all subscription terms and optional add-ons, and we’re constantly working to improve how we present this information during sign-up. That said, we recognize that sometimes details can be missed, and we take full responsibility for making that experience better.
We’ve processed a full refund for you, and you can find the confirmation details in the email we sent. Please know we take situations like yours seriously and are working to improve both our communication and clarity to prevent this from happening again.
Sincerely,
MadMuscles Team
MadMuscles's reply15 Aug 2025, 15:49
Official
Hello Marco!
We understand how frustrating it is to see additional charges when you expected to pay only $9.99. While the pricing details are outlined during sign-up, we realize that it can be unclear at times, and we take full responsibility for improving that experience.
At MadMuscles, we aim to be fully transparent with all subscription terms and optional add-ons, and we’re constantly working to improve how we present this information during sign-up. That said, we recognize that sometimes details can be missed, and we take full responsibility for making that experience better.
We’ve processed a full refund for you, and you can find the confirmation details in the email we sent. Please know we take situations like yours seriously and are working to improve both our communication and clarity to prevent this from happening again.
Sincerely,
MadMuscles Team
We understand how frustrating it is to see additional charges when you expected to pay only $9.99. While the pricing details are outlined during sign-up, we realize that it can be unclear at times, and we take full responsibility for improving that experience.
At MadMuscles, we aim to be fully transparent with all subscription terms and optional add-ons, and we’re constantly working to improve how we present this information during sign-up. That said, we recognize that sometimes details can be missed, and we take full responsibility for making that experience better.
We’ve processed a full refund for you, and you can find the confirmation details in the email we sent. Please know we take situations like yours seriously and are working to improve both our communication and clarity to prevent this from happening again.
Sincerely,
MadMuscles Team