MO
Muhammad O
1 reviews | Active since Apr 2025
18 Apr 2025, 11:18
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Really not impressed with mad muscle. I purchased their 4 week special and they also charged me for a coaching program as well. I immediately contacted them within a few minutes and they have refused to refund me. I would stay away from the company as they are only interested in your cash.
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Replies (3)
MadMuscles's replyOfficial
19 Apr 2025, 11:22Hello!🙌🏻 We're truly sorry to hear about your experience and understand your frustration. Please know that all payments are fully authorized, and we do have specific refund policies that we follow to ensure clarity and fairness. We’ve already reached out to you again regarding this matter and are currently waiting for your response. Thank you for your understanding!
MadMuscles's reply19 Apr 2025, 11:22
Official
Hello!🙌🏻 We're truly sorry to hear about your experience and understand your frustration. Please know that all payments are fully authorized, and we do have specific refund policies that we follow to ensure clarity and fairness. We’ve already reached out to you again regarding this matter and are currently waiting for your response. Thank you for your understanding!
MO
Muhammad O's updateReviewer Update
20 Apr 2025, 09:55Thanks
Matter was finally rectified and refund processed for coaching program that I was charged for in error.
Thank You
Matter was finally rectified and refund processed for coaching program that I was charged for in error.
Thank You
MO
Muhammad O's update20 Apr 2025, 09:55
Reviewer Update
Thanks
Matter was finally rectified and refund processed for coaching program that I was charged for in error.
Thank You
Matter was finally rectified and refund processed for coaching program that I was charged for in error.
Thank You
MadMuscles's replyOfficial
22 Apr 2025, 13:35Hello! Thank you for letting us know! We're really glad to hear that the matter has been resolved and the refund has been processed. If you need any further assistance, feel free to reach out. We’re here to help! Wishing you all the best on your fitness journey!
MadMuscles's reply22 Apr 2025, 13:35
Official
Hello! Thank you for letting us know! We're really glad to hear that the matter has been resolved and the refund has been processed. If you need any further assistance, feel free to reach out. We’re here to help! Wishing you all the best on your fitness journey!