NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About macro cape gate
How is macro cape gate rated on Hellopeter?
Hellopeter has tracked macro cape gate across 10 reviews. macro cape gate hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used macro cape gate? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2012
Still no delivery -its been over 24hrs since the given time and date
Good morning, I hope you are well. I am writing to express my frustration regarding a delivery that was scheduled for 01 April between 08:00 and 18:00, which has still not arrived as of today, 02 April at 11:33am. I made arrangements to stay home the entire day to receive this delivery, but unfortunately, no one arrived. This order was specifically for my son’s birthday party taking place today at 12:00pm, and the delay has now directly impacted the event. I contacted your call centre yesterday at 5:30pm and was told the matter would be escalated, yet I have received no feedback. I have since made two additional calls this morning, only to be told that no further information is available other than the status showing “in transit.” I was also informed that no one could contact the store or courier directly, which is extremely concerning. Under normal circumstances, I would be more understanding, but this situation has resulted in my son’s birthday celebration being negatively affected. Please can you urgently advise: Where my order currently is When it will be delivered What resolution you are offering given the circumstances I would appreciate immediate feedback, as this situation is both disappointing and unacceptable.
1 reviews | Active since Oct 2012
Still no delivery -its been over 24hrs since the given time and date
Good morning, I hope you are well. I am writing to express my frustration regarding a delivery that was scheduled for 01 April between 08:00 and 18:00, which has still not arrived as of today, 02 April at 11:33am. I made arrangements to stay home the entire day to receive this delivery, but unfortunately, no one arrived. This order was specifically for my son’s birthday party taking place today at 12:00pm, and the delay has now directly impacted the event. I contacted your call centre yesterday at 5:30pm and was told the matter would be escalated, yet I have received no feedback. I have since made two additional calls this morning, only to be told that no further information is available other than the status showing “in transit.” I was also informed that no one could contact the store or courier directly, which is extremely concerning. Under normal circumstances, I would be more understanding, but this situation has resulted in my son’s birthday celebration being negatively affected. Please can you urgently advise: Where my order currently is When it will be delivered What resolution you are offering given the circumstances I would appreciate immediate feedback, as this situation is both disappointing and unacceptable.
1 reviews | Active since Jan 2026
Marko, Cape Gate - BAD online experience.
Good day, Online O/N: OD*** I would like to share my utter disappointment with the online shopping experience at the " Marko - Cape Gate - South Africa - Cape Town - Online" shopping. The worst online experience ever, 26 days after my purchase as below I was told they had no stock, and the date of the purchase the supplier was closed, they don't know how the purchase had gone through, plus the supplier only opens on the 8th January 2026. I can tell you all the managers that I made contact with at Marko, they don't know nothing, no customer knowledge and you should fire them all, they are there to earn a salary that's all. Online O/N: OD*** Walmart, is this how you are investing your money? NB: The only manager that was helpful and understanding was Ms Lavona Walters. I can't tell you in words how frustrated I am currently. However, the principle of this mail is as follows: I told my 10 year old son that Father Christmas is going to deliver his gift as per his letter to Satan, you know what Satan never delivered the gift.!!!!!!!!!!!!!!!!!!!!!!!!!!!! NB: Excuse my below language please. WHY MAKRO ****ED UP his delivery and their promise to deliver. Know my order has been cancelled, and I must wait 5 business days for my refund, Marko you have had my money for 26 days, WELL DONE!!!! I'am excited to see your response, hopefully it does not take 26 days! Thanks MARKO for messing up our holiday! AND my son still has no gift, it must be a nice feeling, but MAKRO you don't care! Have an awesome day!
1 reviews | Active since Jan 2026
Marko, Cape Gate - BAD online experience.
Good day, Online O/N: OD*** I would like to share my utter disappointment with the online shopping experience at the " Marko - Cape Gate - South Africa - Cape Town - Online" shopping. The worst online experience ever, 26 days after my purchase as below I was told they had no stock, and the date of the purchase the supplier was closed, they don't know how the purchase had gone through, plus the supplier only opens on the 8th January 2026. I can tell you all the managers that I made contact with at Marko, they don't know nothing, no customer knowledge and you should fire them all, they are there to earn a salary that's all. Online O/N: OD*** Walmart, is this how you are investing your money? NB: The only manager that was helpful and understanding was Ms Lavona Walters. I can't tell you in words how frustrated I am currently. However, the principle of this mail is as follows: I told my 10 year old son that Father Christmas is going to deliver his gift as per his letter to Satan, you know what Satan never delivered the gift.!!!!!!!!!!!!!!!!!!!!!!!!!!!! NB: Excuse my below language please. WHY MAKRO ****ED UP his delivery and their promise to deliver. Know my order has been cancelled, and I must wait 5 business days for my refund, Marko you have had my money for 26 days, WELL DONE!!!! I'am excited to see your response, hopefully it does not take 26 days! Thanks MARKO for messing up our holiday! AND my son still has no gift, it must be a nice feeling, but MAKRO you don't care! Have an awesome day!
1 reviews | Active since Mar 2018
Shocking service from Makro Cape Gate
Zero rating! Shocking service Purchased a cantilever umbrella and realized it needed to be drilled into the ground. I requested a refund. They came to collect and emailed saying my refund would be processed. Waiting for refund and over the weekend the very same umbrella was again delivered. Unable to get hold of store manager Truly worst service ever.
1 reviews | Active since Mar 2018
Shocking service from Makro Cape Gate
Zero rating! Shocking service Purchased a cantilever umbrella and realized it needed to be drilled into the ground. I requested a refund. They came to collect and emailed saying my refund would be processed. Waiting for refund and over the weekend the very same umbrella was again delivered. Unable to get hold of store manager Truly worst service ever.
1 reviews | Active since Jul 2020
Makro - The price you see is not the price you pay!
The Black Friday Special for Lancewood Cheddar and Gouda Mini Loaf was R89.95/kg. When I checked my slip at home I noticed that I was charged R114.95/kg. The products had to barcodes. The one showing the weight and price per kg which were correct and another barcode with no details on another side. On two loafs I was overcharged by R141.85 instead of R111.00 on the Gouda and R145.99 instead of R114.24. Total charged was R287.84 instead of R225.24. A difference of R62.59. It cost me almost R40.00 in diesel money to went back the following day. They refunded the difference without compensation. There excuse was “sorry we had a problem the cheese”. How many customers were done in by this that doesn’t even look at there till slips. This is clear negligence on Makro’s side and costing me more the go back for a refund Totally unacceptable! If i work out the price/kg now it was definitely not worth shopping at Makro.
1 reviews | Active since Jul 2020
Makro - The price you see is not the price you pay!
The Black Friday Special for Lancewood Cheddar and Gouda Mini Loaf was R89.95/kg. When I checked my slip at home I noticed that I was charged R114.95/kg. The products had to barcodes. The one showing the weight and price per kg which were correct and another barcode with no details on another side. On two loafs I was overcharged by R141.85 instead of R111.00 on the Gouda and R145.99 instead of R114.24. Total charged was R287.84 instead of R225.24. A difference of R62.59. It cost me almost R40.00 in diesel money to went back the following day. They refunded the difference without compensation. There excuse was “sorry we had a problem the cheese”. How many customers were done in by this that doesn’t even look at there till slips. This is clear negligence on Makro’s side and costing me more the go back for a refund Totally unacceptable! If i work out the price/kg now it was definitely not worth shopping at Makro.