WORST EXPERIENCE AT MAC CLEARWATER MALL!!!!!!

<p>I went to your clear water store this past Saturday and the experience I had was terrible to say the least. Firstly I got there and the store rep I approached (after telling her what I wanted) immediately told me “sorry I actually just knocked off so I can’t help you”… ok… looked around and there was 1 assistant who was busy with a customer. There was at least 4 people in the shop walking around and testing the make up. I walked to the young lady, waited until she was done then asked her if she can help me, id like to purchase studio fix foundation and lip stick. Within seconds the store was pilling up (it looked full because the store is so small and cramped up!). In a panic and looking overwhelmed because she was the only one on duty in the store, she asked me to take a seat and said she’d be right back. I waited 10 MINUTES, your store had no assistant and your customers were standing there baffled. I was in a rush and I urgently needed make up so I walked straight to Clinique and bought power and lipstick. Later when I was done and leaving the store I then saw 2 of your assistants in store. I have been brand loyal to MAC for as long as I can remember, I’m probably one of your biggest non paid ambassador but that’s now changed. I’ve been to your store in Cresta and Sandton and I had the best customer service and experience. I am utterly disappointed because I ended up having to change to a new brand, which I’m actually very impressed with. You guys really disappointed me and what happened on Saturday was poor customer service and unprofessional! Very unimpressed!!</p>