MAC STAFF ARE *********** AT THE GLEN AND WE WANT A REFUND OR EXCHANGE.THEY GAVE US THE WRONG COLOURS AND WE SPENT OVER R2000

We visited Mac at Edgar's at the glen mall in Gauteng. My mum was up for a holiday and she's a pensioner. She needed make up and I'm obsessed fan of Mac iv been using for years. My mum is quite light In completion about 2 shades than me n I use nc42. The lady tried the nc 40 and matching concealer and powder and I convinced her to take all so she spent over 2000. She's now back home in Durban and used the makeup but it made her look dark. So she looked at the makeup and they gave all the wrong colours besides the powder. They gave her my c42 and a concealer that is way too light. She is a pensioner and used her Edgar's card to pay. This is absolutely unacceptable and needs to be sorted. The lady that assisted was in such a hurry and had no interest in applying the make up. We r not sure. Of her name but I'm sure U can pick up from the date of purchase on the card who worked that day. We want the right colour for the foundation and concealer. I will not stop complaining until this sorted or take up with head office!! Why should my pensioner mum pay for this? Ur staff was *********** and absolutely unhelpful. She will not pay the make up off and close her account. I'm shocked at this. I convinced her to use Mac.