MAC PATHETIC CUSTOMER SERVICE

MAC SOUTH AFRICA ONLINE HORRIBLE SERVICE ORDERED 2 ITEMS ,ONE ITEM THEY SENT WAS WRONG.SENT 2 EMAILS NO RESPONSE.CALLED THEM THE FIRST TIME WAITED 45 MINS NO ANSWER,THE SECOND TIME I CALLED IT TOOK SOMEONE 20 MINS TO TAKE MY CALL.ANNA THE AGENT I SPOKE TO SAID THEY TOO BUSY TO SEND ME THE RIGHT ITEM THEY WILL HAVE TO REFUND ME AND I MUST REPURCHASE.THE ITEM I ORDERED WAS ON SALE,THE SALE IS OVER SO I EXPAILNED,SHE SAID THESE NOTHING SHE CAN DO THEY VERY BUSY TO DO A SWOP OUT.WHAT SH*T CUSTOMER SERVICE,THE PEOPLE THAT ARE DISPATCHING MESS UP AND A CLIENT HAS TO PAY THE PRICE.THEY HAVE NO CUSTOMER SERVICE.THEY DON'T EVEN CARE