Mac Cosmetics- Edgars-Brooklyn Mall- unprofessional and untrained.

The shop assistants at Mac counter in Edgars at Brooklyn Mall are either not trained or they are plain lazy. I went to buy eyeshadow today. There was no one to help me. They were all standing together in the passage, chatting in a group. No one came to assist me. I saw the samples of the eye shadow and tried a few out at the mirror. I decided on a colour and had to walk over to them and ask how much they are. A few rep**** with the price. I told them that I would like to take one like the sample. The lady opened the draw and looked and looked for it. I asked her if she thought that sample has a bit of shine. She said she will tell me once she has found it. While she was still looking for it, another customer came. One of the other assistants went to her and came over to ask the assistant who was trying to assist me a question regarding a product that that lady enquired about. My assistant started helping that lady. I was standing and waiting. Eventually there were 3 assistants helping her and giggling away. I just left. They just left me there. Is my money not as good as someone else’s??? Because I can go and spend it at another brand, for sure! I feel they don’t know where their products are stored, they don’t know hiw to let all customers feel welcome and important to them.