1 reviews | Active since Dec 2012
Bad customer service
<p>About a few weeks ago I ordered the Mac online store and something went wrong with my order and I received mail order is cancelled and I must please reorder. Then I called and spoke to a lady by the name of Refiloe and told her I don't hv money at the moment will wait until my refund reflects so I replace order and she said it's okay and I confirmed that will I still receive my free samples she said yes. A week ago I was ready to order and in that process I discovered that there will be a sale on all their products over the weekend. I called Refiloe again and her to please give one take for the sale and she said she doesn't hv for Saturday only for Sunday and I said it's okay then asked how will I get hold of the ticket she said she will make arrange and then will phone back. Since then I have never received a call from her at all, all I got was empty promise. The service from Mac online has been appaulling and the employees don't give damn about customer service. If u going to promise something to a customer then you need to deliver .</p>
