KDSs
Kwena Daniel Semenya semenya.daniel.kds

1 reviews | Active since Apr 2023

26 Feb 2025, 14:59

You dont deserve 5 stars

Dear [Service Provider/Company],

I wanted to share my experience with your service. Initially, I contacted your team and spoke with a representative who, unfortunately, did not provide me with accurate information. This led me to visit Nissan for assistance, where I was overcharged for the diagnosis, which cost me R1130.

However, I was fortunate to meet a second person who provided me with a list of recommended dealers. Their guidance was invaluable, and I eventually received the help I needed.

Although I appreciate the assistance, I did end up paying a total of around R3500 for the service. For future reference, I suggest considering coverage for the entire service to avoid additional costs. Additionally, I recommend ensuring that your initial representatives provide accurate and reliable information to avoid unnecessary expenses and frustration.

Thank you for your help.

Best regards, [Kwena Daniel *****ya ]"

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply26 Feb 2025, 15:12
Official
Hello Kwena S
Thank you for your positive feedback. 

It is through constructive feedback from our valued clientele that we can amend and improve on the service we provide. 
We aim to continue providing you with the best service always. 

Thank you 
M-Sure Team