Would not consider them

I was told that I will have to wait up to 30 days to get access to a policy document, and when explaining my dissatisfaction I was just allowed to cancel without any attempt to correct the matter. If they have such a no care attitude when you join, and take that long just to generate a mere policy document (which should be mostly generic because of the standard plan), then I can't imagine how frustrating it will be when you have to claim.