Worst Experience in my life - Please read before you buy a policy

As part of purchasing a vehicle, 1 of the most important things to consider is having a vehicle warranty. With regards to my story, I have purchased a vehicle from CMH dealership in Umhlanga in September 2016, the vehicle was a 2014 model and still under the manufacturers warranty at the time of the purchase. I was convinced by the sales person to take an additional warranty called the CMH-Bumper to Bumper Warranty which is a warranty that is offered by SA Warranties and obviously specific to CMH. This warranty was purchased as part of my vehicle purchase and just over a year later which was just last week, I travelled to Johannesburg, at my time in Johannesburg, I have had my vehicle engine light come on, upon seeing that there is a problem with my vehicle, I called SA Warranties and my vehicle was taken into CMH on the East Rand as the approved repair dealer. Upon my vehicle being assessed, it came to my attention that a turbo intake pipe was at fault and I was refused payment from SA Warranties, I was told this item was not listed as a major component and is not covered. I have accepted that my claim was rejected and was liable for R8000.00 to have this pipe replaced. At the time of collecting my vehicle after a week being at CMH dealership, I had come aware that the ignition system of the car has been damaged during the time of my car being at CMH. My car was further diagnosed that the ignition was "faulty" which wasn't even the initial problem with the car, I then requested that a claim be made to SA Warranties as the ignition system is a component covered by the warranty, only to be told that SA Warranties is rejecting my claim again. my vehicle is currently in another province and SA Warranties nor CMH is able to assist me.

My car is currently still at the dealership and I will make every effort within my capacity to have this matter taken up as the ignition was damaged not with me but the so called approved repair center.