DP
Dorothy P

1 reviews | Active since Sept 2014

04 Sept 2023, 11:17

Worst customer service

Waiting since last week for a call back. When we call them they just hang up the phone in our ears. This is the worst customer service experienced ever. Trying to contact their contact centre with the info below on the policy papers we do mot evwn get a reply. Yet they were eager to sell the policy.

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply04 Sept 2023, 11:23
Official
Hello Dorothy du Preez,

Thank you for bringing this matter to our attention. 
We will investigate your concerns and revert to you.

Thank you 
M-Sure Team