RM
Rudi M

1 reviews | Active since Dec 2024

12 Feb 2026, 11:33

WHY ARE YOU STILL DEBITING MY ACCOUNT AFTER I CANCELLED MY COVER???

I have cancelled my cover weeks ago and you are still debiting me! Sort this out today and refund my money or I am approaching the consumer ombudsman and the insurance ombudsman!

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply12 Feb 2026, 11:35
Official
Hello Rudi,

We apologise that you have not had a good experience when trying to get assistance from us. 

We have escalated your complaint to be investigated, and we will be in contact with you. 

Thank you 

M-Sure Team