We had to go through a debate with the employee handling warranty claims

We had to go through a debate with the employee handling warranty claims. He made it seem like I did something wrong and was mocking me on the call. After all the debating and him understanding that I was right as a customer the claim ended up approved in 1 hours time. It's sad that we have to fight our way through to get the service we deserve it's tough out there which is why we pay for warranty plans but claim stage is just a nightmare and what makes it worse is when you as a customer are treated like you are being done a favor. If you punch my cell number in *** go listen to the call recordings to understand where this review is coming from.