MM
Mpho M
1 reviews | Active since Aug 2021
11 Aug 2021, 08:02
Violation Cover with Msure is a **** !!!
I feel like I was sold a dream by Msure. At the very time that I needed cover, it gets taken away. Under your terms and conditions you mentioned one thing, then under the “not covered” you contradict yourselves. According to my understanding of your policy, you said If your comprehensive motor insurer repudiates your claim due to your unintentional failure to comply with a policy condition (which is a condition of my vehicle insurance policy, King Price). Then under not covered, your contradict this statement and say that Any losses which would be covered under your motor insurance policy.
Helpful (0)
Replies (4)0
Replies (4)M-Sure Financial Services's replyOfficial
11 Aug 2021, 08:08Hello Mpho,
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you soonest.
Thank you
M-Sure Team
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you soonest.
Thank you
M-Sure Team
M-Sure Financial Services's reply11 Aug 2021, 08:08
Official
Hello Mpho,
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you soonest.
Thank you
M-Sure Team
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you soonest.
Thank you
M-Sure Team
MM
Mpho M's updateReviewer Update
16 Aug 2021, 08:46I sent a response to Msure and I still have not received feedback ,
After providing them with all that has been required we still have this back and fourth going !
After providing them with all that has been required we still have this back and fourth going !
MM
Mpho M's update16 Aug 2021, 08:46
Reviewer Update
I sent a response to Msure and I still have not received feedback ,
After providing them with all that has been required we still have this back and fourth going !
After providing them with all that has been required we still have this back and fourth going !
M-Sure Financial Services's replyOfficial
16 Aug 2021, 09:01Good day Mpho,
We have responded to you last week via email .
Thank you
M-Sure Team
We have responded to you last week via email .
Thank you
M-Sure Team
M-Sure Financial Services's reply16 Aug 2021, 09:01
Official
Good day Mpho,
We have responded to you last week via email .
Thank you
M-Sure Team
We have responded to you last week via email .
Thank you
M-Sure Team
M-Sure Financial Services's replyOfficial
16 Aug 2021, 09:01Good day Mpho,
We have responded to you last week via email .
Thank you
M-Sure Team
We have responded to you last week via email .
Thank you
M-Sure Team
M-Sure Financial Services's reply16 Aug 2021, 09:01
Official
Good day Mpho,
We have responded to you last week via email .
Thank you
M-Sure Team
We have responded to you last week via email .
Thank you
M-Sure Team
