Very rude employees

Item: M-Sure Financial Services
Rating: 1
Author: Stacey P

How does your company employee such rude and disrespectful employees.

I phoned for my policy yes it was cancelled fine... It was never activated I will take out a new one.

but I than asked about my husband's.. mHe aaid my husband must phone and when I, said my husband is standing infront of me he dropped the call.

very rude

Helpful (0)

Replies (2)

M-Sure Financial Services's replyOfficial

19 Apr 2021, 18:56

Hello Stacey

We apologise that you have not had a good experience when trying to get assistance from us.

We have escalated your complaint to be investigated and we will be in contact with you in the morning.

Thank you
M-Sure Team

M-Sure Financial Services's reply19 Apr 2021, 18:56

Official

M-Sure Financial Services's replyOfficial

22 Apr 2021, 08:48

Hello Stacey

Thank you for your patience and allowing us the opportunity to investigate your concerns.

We have tried to contact you telephonically with no success.

We have sent you a response via email.

Thank you
M-Sure Team

M-Sure Financial Services's reply22 Apr 2021, 08:48

Official