MP
Marona P

1 reviews | Active since Jun 2015

26 Jun 2015, 11:22

VERY HAPPY

I am really impressed with the way keabetswe has handled My issue with regrds to the renewal of my Policy. I was advised if I renew There won't be any problems when I claim. & there was a lack of communication between the Customer Service/sales & claims department. She went the extra mile to sort the problem out for me. She managed to escalate the issue to her supervisor & it was Sorted out.. KEEP UP THE GOOD WORK DEAR.

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply30 Jun 2015, 10:30
Official
Hello Rooroo,

Thank you for taking the time to let us know that you have been delighted by our service.

Your comments have been sent to Keabetswe and her management team.

Kind Regards

Sheila Jose

CENTRAL OPERATIONS - COMPLAINTS OFFICER
E-mail: ***
Tel No. ***