SZ
Suelette Z
1 reviews | Active since Jan 2022
26 Jan 2022, 08:45
Very dissapointed
We received this policy when we bought the polo from Lindsay Saker Vereeniging. We have the first claim and its been dragging from Monday. Excuse after excuse from consultants. The injector needs to be replaced and it doesnt show on the diagnosstic report. But these consultants of M sure dont understand. Really show me that the dont have any clue of what they are doing. Mails is being send by Lindsay Saker. But they just state they havent received it. This is pathetic service. And they have got a cheek to even ask for discount on it. Please dont use this company
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Replies (3)0
Replies (3)SZ
Suelette Z's updateReviewer Update
26 Jan 2022, 09:42The delay is your team is not looking at the emails. The morning they state they are still waiting for Lindsay saker. I have proof how they emailed it yesterday. I phoned yesterday also and they said they will revert back to me. Why do you have to fight to get response. The dealer also haven't received authorization yet.
This service is pathetic
This service is pathetic
SZ
Suelette Z's update26 Jan 2022, 09:42
Reviewer Update
The delay is your team is not looking at the emails. The morning they state they are still waiting for Lindsay saker. I have proof how they emailed it yesterday. I phoned yesterday also and they said they will revert back to me. Why do you have to fight to get response. The dealer also haven't received authorization yet.
This service is pathetic
This service is pathetic
M-Sure Financial Services's replyOfficial
26 Jan 2022, 10:18Hello Suelette,
Thank you for the response received.
We will investigate your concerns and revert to you soonest via email.
Thank you
M-Sure Team
Thank you for the response received.
We will investigate your concerns and revert to you soonest via email.
Thank you
M-Sure Team
M-Sure Financial Services's reply26 Jan 2022, 10:18
Official
Hello Suelette,
Thank you for the response received.
We will investigate your concerns and revert to you soonest via email.
Thank you
M-Sure Team
Thank you for the response received.
We will investigate your concerns and revert to you soonest via email.
Thank you
M-Sure Team
M-Sure Financial Services's replyOfficial
26 Jan 2022, 10:48Hello Suelette,
We have noted the above and are looking into the matter.
Thank you
M-Sure Team
We have noted the above and are looking into the matter.
Thank you
M-Sure Team
M-Sure Financial Services's reply26 Jan 2022, 10:48
Official
Hello Suelette,
We have noted the above and are looking into the matter.
Thank you
M-Sure Team
We have noted the above and are looking into the matter.
Thank you
M-Sure Team