EB
Earlin B
1 reviews | Active since Jun 2021
22 Jul 2022, 17:46
Vehicle repairs.
Great and fast service when taking out the policy, however. I am now exactly 5weeks without a vehicle just to get the heater coil repaired. M-sure put the blame on the garage. The garage out the blame on M-Sure. And in the mean time I'm stuck with the bill for a rental vehicle.
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Replies (3)0
Replies (3)
M-Sure Financial Services's replyOfficial
25 Jul 2022, 07:45Hello Earlin Bothma,
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you
M-Sure Team
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you
M-Sure Team
M-Sure Financial Services's reply25 Jul 2022, 07:45
Official
Hello Earlin Bothma,
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you
M-Sure Team
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you
M-Sure Team
EB
Earlin B's updateReviewer Update
20 Aug 2022, 15:41We are two days away from making a month on my original review and still I'm waiting. My claim haven't even been approved or declined yet at this stage...
In the meantime I'm stuck without transport and it now officiall costs me more money being without my vehicle then it would have fixing it out of my own pocket.
This is the wors service I've received in my life.
I can't believe in this day and age companies can still be this careless.
I'm so frustrated and disappointed in this service and I can kick myself for ever going with M-sure service
In the meantime I'm stuck without transport and it now officiall costs me more money being without my vehicle then it would have fixing it out of my own pocket.
This is the wors service I've received in my life.
I can't believe in this day and age companies can still be this careless.
I'm so frustrated and disappointed in this service and I can kick myself for ever going with M-sure service
EB
Earlin B's update20 Aug 2022, 15:41
Reviewer Update
We are two days away from making a month on my original review and still I'm waiting. My claim haven't even been approved or declined yet at this stage...
In the meantime I'm stuck without transport and it now officiall costs me more money being without my vehicle then it would have fixing it out of my own pocket.
This is the wors service I've received in my life.
I can't believe in this day and age companies can still be this careless.
I'm so frustrated and disappointed in this service and I can kick myself for ever going with M-sure service
In the meantime I'm stuck without transport and it now officiall costs me more money being without my vehicle then it would have fixing it out of my own pocket.
This is the wors service I've received in my life.
I can't believe in this day and age companies can still be this careless.
I'm so frustrated and disappointed in this service and I can kick myself for ever going with M-sure service
M-Sure Financial Services's replyOfficial
22 Aug 2022, 10:12Hello Earlin,
We have registered your complaint and are looking into the matter.
Thank you
M-Sure Team
We have registered your complaint and are looking into the matter.
Thank you
M-Sure Team
M-Sure Financial Services's reply22 Aug 2022, 10:12
Official
Hello Earlin,
We have registered your complaint and are looking into the matter.
Thank you
M-Sure Team
We have registered your complaint and are looking into the matter.
Thank you
M-Sure Team