Utterly Poor Service. Never Ever try them in your life

When I took out a policy with you in 2017, the option I took was for unlimited cover. Claim MS589230-C has been sitting with you since last week Tuesday and you still don't want to approve, You want the dealer to provide you with a goodwill-assistance (discount). How is that any of my problem, because I paid for unlimited cover. I have spoken to three of your consultant; Ezekiel, Rundani, Kelvin. All of them are giving me different versions of this claim, Please man up as a company and settle my claim. When I paid my premium, I never went around looking fro goodwill assistance. I am starting to get a bit irritated with this company