1 reviews | Active since Nov 2016

08 Nov 2016, 23:02

useless

<p>Sent trough a claim for my business vehicle paid for the repairs out of my pocket now i have to take it back to the mechanic so he can strip it again and call head office to send a assessor out and come and inspect the repair this is bul**** i have a business to run now im losing more money because they are slow always has a issue with something Sa warranties you are utterly useless will never ever recomend you </p>

0
Replies (2)
M-Sure Financial Services
M-Sure Financial Services's reply09 Nov 2016, 09:19
Official

Thank you for contacting us.

We refer to and acknowledge your complaint. A complaint Number will be emailed to you shortly.

We will look into the matter and revert to you soonest.

Warm Regards

Shared Services - Complaints Officer

DIRECT +27 (11) *** | T +27 (11) *** |

COMPLAINTS LINE ***| www.regent.co.za ***

M-Sure Financial Services
M-Sure Financial Services's reply15 Nov 2016, 12:12
Official

We have tried to contact you via email and telephonically with regards to your complaint but have been unsuccessful.

Kindly provide us with an alternate number or email where we may reach you.

Warm Regards

Shared Services - Complaints Officer

DIRECT +27 (11) *** | T +27 (11) *** |

COMPLAINTS LINE ***| www.regent.co.za ***