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<p>I have an extended motor warrantee plan with SA warranties.</p> <p> </p> <p> After taking my vehicle to one of SA warranties preferred dealer for a gear box repair, I received a call 3weeks later from the workshop, stating that I need to pay R6000 short fall before I can collect my vehicle. During the 3 weeks of waiting I never received any correspondence from SA warranties or workshop, even after I contacted them, I was never informed of a short fall or given a quote for the repairs. </p> <p>After being on a conference call with the Workshop and SA Warrenties and contacting the customer complaints department of SA Warrenties , it has become clear That SA Warrenties is at fault, as an SA Warrenties agent had to contact me , informing of the quote and shortfall , before giving the dealer the go ahead to repair.</p> <p> </p> <p>I have now been without a car for 4 weeks as SA Warrenties are not willing to accepting responsibility for their error. </p> <p> </p> <p> </p>