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At T

1 reviews | Active since Oct 2023

02 Oct 2023, 12:58

Terrible service

Absolutely useless. The claim process is tedious and your claim ends up being rejected anyway. Panel beater found an additional dent that was missed at initial inspection, revised quote was still within allocated budget, however claim was still rejected. On top of that, I requested for my policy to be cancelled, yet they still debited me. Good luck to you if you get assisted by Nicole Moonsamy, nothing will come out of that service.

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Replies (2)
M-Sure Financial Services
M-Sure Financial Services's reply02 Oct 2023, 13:01
Official
Good Day Aphinde Tyaba,
 
Thank you for bringing this matter to our attention. 
We will investigate your concerns and revert to you soonest. 

Thank you 
M-Sure Team
M-Sure Financial Services
M-Sure Financial Services's reply02 Oct 2023, 13:21
Official
Hello Aphinde.

 We apologize that you have not had a good experience when trying to get assistance from us. 

We have escalated your complaint to SAVM and they will be in contact with you .

Thank you

 M-Sure Team