GV
Geraldine V

1 reviews | Active since Apr 2013

24 Jun 2022, 12:31

Struggling to get my policy cancelled

I have been trying to cancel my policy for the last few weeks, with no luck. Spoke to a consultant who advised that their cancellations dept is busy and that he will get someone to phone me back, still havent heard anything 😡

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply24 Jun 2022, 12:37
Official
Hello Geraldine Visser,

We apologize that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will be in contact with you shortly. 

Thank you 
M-Sure Team