JD
Johan D

1 reviews | Active since Jul 2012

09 Nov 2021, 15:54

STAY AWAY FROM PLEASE. YOU WILL THANK ME LATER!!!!

Wow. Why is it that it always have to be a bad review. You pay your hard earned money to someone or something and bam. Sorry. You not fully covered or you not covered for this or that. Convenient isn't it for them. What did they know about the Hyundai vehicles or any other vehicle that we do not know when we purchase a vehicle? What are they hiding from us? Ask yourself that? Why is it that all insurance companies, Standard bank insurance included always have to have issues to help the end user. They make millions of rands from people like us. The average Joe. BS M-Sure. This is a warning to all of us, the average people. Stay away from M-Sure or ask them what they cover and don't cover before you pay thousands of rands for something that is worth absolutely nothing. You will get a shock. I took an extended warranty on my vehicle for an extra 2 years. Don't do it. It is not worth it people. For 5 years no claim and when you really need an insurance company to help you they ***** you over and more over. Take your R1000 and keep it. I think you need it more than I do.

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Replies (9)
M-Sure Financial Services
M-Sure Financial Services's reply09 Nov 2021, 15:58
Official
Hello Johan,  

We apologize that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will be in contact with you soonest. 

Thank you 
M-Sure Team 
JD
Johan D's update09 Nov 2021, 16:15
Reviewer Update
Won't help. Took my money but you won't get my business again. No lies. I will tell everyone on my social platform and I mean everyone. Mark my words. Instagram, FB, Twitter, Tik Tok etc. Like I said. Keep the R1000.00. Your bosses needs it more with all the bad reviews on Hello Peter. It is shocking. I wonder if the Big BOSSES know about it.
M-Sure Financial Services
M-Sure Financial Services's reply09 Nov 2021, 17:55
Official
Hello Johan,  

We are looking into your concerns and will revert to you soonest.

Thank you
M-Sure Team 


JD
Johan D's update10 Nov 2021, 08:16
Reviewer Update
Let's see......... Nothing will happen. Just like all government entities.
M-Sure Financial Services
M-Sure Financial Services's reply10 Nov 2021, 18:58
Official
Thank you for your patience. 
We will revert to you in the morning. 

Thank you 
M-Sure Team
JD
Johan D's update10 Nov 2021, 20:40
Reviewer Update
Please do not worry about. Really.
Thank you
M-Sure Financial Services
M-Sure Financial Services's reply11 Nov 2021, 07:46
Official
Good day,

Kindly refer to the email from complaints.

Thank you 
M-Sure Team 
JD
Johan D's update11 Nov 2021, 08:24
Reviewer Update
Good day.

What email?

Have not received any emails.


M-Sure Financial Services
M-Sure Financial Services's reply11 Nov 2021, 10:31
Official
Good day,

An email has bee sent to the email address provided. 

Thank you 
M-Sure Team