AM
Audrey M

1 reviews | Active since Sept 2013

23 Apr 2018, 15:03

SH*T SERVICE!

ABSOLUTELEY APPALLING SERVICE!!!!!!!!! I was contacted by Renault during a very stressful morning, that SA Warranties was not coming to the party in terms of putting through my claim… Selina and Amanda were dealing with this. I then contacted SA Warranties and they told me that the person who was dealing with the claim is on lunch, and they could not assist me! I then requested to be called back as soon as she got back… Least to say that I am still waiting, and had to initiate the call!!!!!!!! I am so appalled at these people’s lack of urgency and they willingness to go the EXTRA MILE just to NOT help a client in need!!!! WHAT ON EARTH HAVE I BEEN PAYING FOR IF THIS IS THE SH*T I GET IN RETURN????????? I want this claim to be finalised by lunchtime of the 24th!!!!!!!!! I WANT BANK FOR MY BUC****!! NOWWWWWWWWW!!!!!!!!

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply24 Apr 2018, 12:54
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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